Register now for one or both of our dynamic leadership programs - LIVE IN DUBAI!

Leading and Working With People program, to be held Dec. 11-12, 2004. Sheraton Dubai
Creek Hotel, Dubai, United Arab Emirates

Mastering Leadership Supervisory Skills program, to be held Feb. 5-6, 2005 in Dubai.

These programs form the first 2 parts of our Foundations of Leadership Bootcamp: New Manager Certificate Program

THE FOUNDATIONS OF LEADERSHIP BOOTCAMP: THE NEW MANAGER CERTIFICATE PROGRAM

An organization’s success or failure depends on those on the front-lines…those who can make or break it for the organization based on their ability to understand, motivate, and engage the staff and employees looking for direction. “The Foundations of Leadership Bootcamp: New Manager Certificate Program” includes four challenging seminars designed specifically for front-line supervisors or managers as well as accomplished technical professional who have been promoted to a leadership or supervisory role. The programs provide powerful training in that they are intensive immersion experiences proven to help attendees move from technical to managerial-leadership roles with confidence and success.

The following diagram presents the four parts of the program including competencies focused on in each. Take one program which emphasizes the special competencies you desire to focus on, or take the full set of programs for the optimum approach

Core Competencies for Front-Line Managers and Supervisors

• Leading and Working With People (Part 1) emphasizes that to successfully lead a work group, it is essential that you be aware of your responsibilities as part of the management team, understand the principles of effective leadership, and know what factors motivate people in the workplace. Unit 1 includes practical information and exercises designed to increase your skills in providing outstanding leadership for the people in your work group
• Mastering Leadership Supervisory Skills (Part 2) helps you become skilled in the “nuts and bolts” of leadership, management, supervision: delegation, performance management and problem solving.
• Managerial Leadership Effectiveness (Part 3) emphasizes that as a manager, supervisor or team leader, you are responsible for developing a competent, committed team. Also, you must confidently lead ongoing change.
• Improving Communication Skills (Part 4) builds from the fact that the most successful managers are excellent communicators. At this workshop, you develop insight into your own and others’ communication styles; practice listening, speaking and meeting skills; and develop skills to resolve conflicts.

Features of the Foundations of Leadership Boot Camp: New Manager Certificate Program:

• A comprehensive, practical and relevant program—covering the knowledge, skills and strategies critical to your success as a manager, supervisor, team or project leader
• Proven quality— 16 years of providing the highest quality training available for first-level supervisors and managers
• Outstanding instructors—from global talent base of the Institute for Leadership and Global Education (ILGE)
• Skill development—teaching techniques feature self-assessment, participant involvement, case studies, practice opportunities and feedback from instructors and participants
• Sharing with peers – an opportunity to share your knowledge and information with managers, supervisors, team and project leaders from a variety of functions and industries.
• Enhance your self-awareness, job confidence and inter-personal effectiveness
• Understand your leadership strengths and opportunities for development

Attend Foundations of Leadership Bootcamp programs if you want to:

• Build a team that is competent, productive and supportive
• Motivate your employees so that they increase commitment, productivity and quality
• Resolve conflicts and disagreements quickly and fairly
• Make decisions that are respected and carried through
• Coach employees to succeed
• Overcome resistance and enhance commitment to change
• Present your ideas with clarity and confidence to your staff, peers and top management
• Establish yourself as a credible, effective leader in the eyes of top management—and your former co-workers
• Become the leader others want to work with, follow and support

Who should attend

• Newly appointed first-level supervisors, team leaders
• Anyone else in a position who needs a foundation in the various aspects of leadership, supervision, and management.
• Experienced supervisors who want to strengthen their management skills in specific content areas. (We encourage those with five or more years of supervisory experience to consider our Excellence in Leadership Certificate Series).

Part 1 - Leading and Working With People

To successfully lead a work group, it is essential that you be aware of your responsibilities as part of the management team, understand the principles of effective leadership, and know what factors motivate people in the workplace. Part 1 includes practical information and exercises designed to increase your skills in providing outstanding leadership for the people in your work group. Core competencies focused on include: making the transition to manager, understanding people and motivation, leadership style: directing, coaching, and facilitating, developing talent and potential.

Become an integral part of the management team

• Understand what’s expected of you as a critical part of the management team
• Identify ways you can add value to your job, the work group and customers
• Develop both the management and team perspective

Create a climate for positive motivation

• Understand the underlying values that guide employee motivation
• Develop strategies for improving motivation in everyday workplace situations
• Understand what employees are looking for in the workplace

Polish your leadership skills

• Learn the requirements for successful leadership
• Build on your leadership strengths
• Establish yourself as an effective leader
• Understand what employees look for in a workplace leader
• Evaluate your personal leadership profile
• Practice and observe “leadership in action”

Part 2 - Mastering Leadership and Supervisory Skills
You develop “excellence” in leadership, supervision and management through continuing practice in the skills demonstrated by outstanding leaders and managers. Part 2 helps you become skilled in the “nuts and bolts” of leadership, management, supervision: delegation, performance management and problem solving. You learn to assign work in a manner that ensures under- standing and willingness to cooperate, diagnose and solve problems quickly and successfully, and improve the performance of your best, average and marginal employees. Core competencies focused on include: performance management, coaching and providing feedback, decision making and problem solving, and delegating.

Improve the performance of both your employees and work group

• Develop clear expectations and understanding for increased productivity
• Set and reach achievable performance plans and objectives
• Provide constructive and meaningful feedback to both your best and your marginal employees
• Find solutions to performance, disciplinary or motivational problems

Solve problems and make decisions quickly and effectively

• Define a problem so that possible alternative solutions become readily apparent
• Apply proven problem- solving techniques
• Understand the various criteria for making decisions that are accepted and successfully implemented

Assign tasks in a manner that ensures acceptance, understanding and high performance

• Choose the delegation style that ensures under- standing and motivation
• Understand how to over- come the obstacles to effective delegation
• Practice your delegation skills

Your Investment

US$950 per person per program (inclusive of breaks, lunches, seminar manual).

Payment Details

• Invoice will be sent by the Institute for Leadership and Global Education (ILGE)
• Payment by check, bank transfer, or purchase order.

Registration Form
(Class seating will be limited so early registration is suggested)

Discounts

• Enroll and pay for both programs at same time for 10% discount.
• Group Offer: Enroll 3 persons from the same company and get 10% off.
• 50% discount for those from government, education, and non-profit organizations
• Scholarships available
  Discounts may not be combined.

Registration and Inquiries
The Institute for Leadership and Global Education (ILGE) at
Knowledge Village, POB 50221, Dubai, United Arab Emirates
Tel: +971-4-367-1370; mobile: +971-050-853-8235;
+971-050-849-1296; Fax: +971- 4-366-4588;
E-mail: john@leadership-international.org;
web: www.leadership-international.org

Terms and Conditions
All fees are to be made before the Seminar and payable to the Institute for Leadership and Global Education (ILGE). If no written notice of cancellation is received 21 days prior to the seminar, the fees will not be refundable. A substitute is welcome, otherwise a full fee is charged. If no written notice is received or if the participant fails to report for the Seminar, the full fee is chargeable.

Other Program in the Series:

• Managerial Effectiveness Skills (March 26-27, 2005, Dubai, UAE)
• Improving Communication Skills (May 21-22-, 2005, Dubai, UAE) .

On-Site Programs Available:
These seminars can be customized and designed for on-site delivery in your organization. For further information, please contact Dr. Keenan at E-mail: john@leadership-international.org;
web: www.leadership-international.org

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